Responsible Gaming
Gaming Should Be Entertainment
At The Saint James, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so within your means and for fun.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. By using thesaintjames.co.nz, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activity or lying about the amount spent
- Neglecting work, studies, or family responsibilities due to gambling
- Using gambling to escape problems or negative emotions
- Borrowing money or getting into debt to finance gambling
- Feeling anxious or irritable when unable to gamble
- Failed attempts to reduce or stop gambling
- Gambling with money needed for essentials like rent or bills
- Loved ones expressing concern about your gambling habits
Self-Help Tools & Safeguards
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive reminders during gameplay to help you stay aware of time and money spent
- Session Limits: Automatically log out after a set period of gameplay
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the platform
Contact our support team to activate any of these tools or for assistance with responsible gaming options.
Support Organisations
If you need help or support, the following organisations provide free, confidential assistance:
New Zealand
- Gambling Helpline (Te Whare Tūkino): Free phone and online counselling service. Call 0800 654 655 or visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation: Support and resources for problem gambling. Phone 09 303 3344 or visit www.problemgambling.nz
International Support
- Australia – Gambling Help Online: www.gamblinghelponline.org.au
- United Kingdom – GamCare: www.gamcare.org.uk
- United Kingdom – GamStop (Self-Exclusion): www.gamstop.co.uk
- Canada – Responsible Gambling Council: www.responsiblegambling.org
- United States – National Council on Problem Gambling: www.ncpgambling.org
Need Help?
If you or someone you know is struggling with gambling, please seek help today. There is no shame in reaching out – support services are confidential and free. The earlier you seek assistance, the better the outcome.
Contact the Gambling Helpline on 0800 654 655 (available 24/7 in New Zealand) or visit any of the organisations listed above.